Service & Support

Vytran provides product life-cycle customer service and support, from pre-sale consulting and application development to post-sale product refresh training.
Vytran’s goal is total customer satisfaction. We develop a partnership with each customer that begins with application development and extends through the lifetime of our equipment at their facility.
  • Application development utilizing our application library and dedicated application engineers optimizes processes for each customer.
  • Manufacturing process development helps customers maximize production throughput, efficiency and cycle time.
  • Product training allows optimum use of our equipment. We also offer refresh training as often as needed at Vytran or at our customer’s facility.
  • Responsive customer service, including e-mail, phone and remote diagnostics, makes certain that customers’ processes stay reliable and consistent.
Fusion Splicer and Fiber Processing Equipment pricing available at www.thorlabs.com